Your Answer
print

I receive a Trade Dispute message when trying to Process Payroll Year End for 2007/2008 and my P14 doesn't match my P11. What does this mean?

This issue was fixed in the May 2008 R7 product update. Update QuickBooks using the Automatic Update feature or download the update from the QuickBooks Support Site. Read the information below to determine what to do depending on your situation.

Due to a product issue within QuickBooks, if your final pay period was week 53, 54, or 56, your P14 may be incorrect.

Does this apply to you?
  • If your final pay period was tax period 53, 54, or 56, this may apply to you.

  • If you pay your employees weekly or fortnightly on 4 or 5 April (Tax Period 53 or 54) or four weekly on 4 or 5 April (Tax Period 56), your tax reflected on the P14 certificates may be incorrect.

How can I tell if my final payroll payments were made in tax period 53, 54, or 56?

  1. Go to the Employees menu and select Employee Centre. Make sure the Employees tab is selected.

  2. Double-click the Payroll Payment.

  3. In the Payroll Payment window, click Payment Detail.

  4. Review the Tax Period field.

If you have already filed your end of year forms online and this situation applies to you

If you ignored the Trade Dispute message, have already filed your end of year forms online, and this situation applies to you, you need to file an amendment.

How can I amend my end of year return after it has been filed online?

If you haven't yet filed your end of year forms online

If you have not yet filed your end of year forms online, we recommend that you wait until Intuit releases a product update to address this issue.

How can I tell if my employees were affected?

  1. Go to the Employees menu, select Payroll Forms, and then Process Payroll Year End.

  2. If you receive a Trade Dispute message when opening the Payroll Year End Process window, this is an indication that this situation may apply to you.

  3. Read the Trade Dispute message. If the Trade Dispute message does apply to your employees, follow the instructions in the message. If you know that you have not adjusted income tax and you don't have any employees in a Trade Dispute, this is an indication that this situation applies to you.

  4. Go to the Employees menu, select Payroll Forms, and then P11 Working Sheet.

  5. Review the employees whose names were in the Trade Dispute message (who you know weren't listed because of trade dispute or income tax adjustment).

  6. Click the PAYE Summary link on the P11 and confirm that amounts match the P14. If the amounts match, you are not affected by this situation. If the amounts do not match, continue with the steps below.

If this affects your employee(s)

Important: We recommend that if you have not yet filed your end of year forms online, wait until Intuit releases a product update to resolve this issue. If you decide to wait for the product update, do not complete the steps below. If you do not decide to wait for the product update, ensure you read the steps in the "After the product update is installed" section after completing the following steps.

  1. Go to the Employees menu, select Payroll Forms, and then Process Payroll Year End.

  2. Click Review P14/P60 Data.

  3. Adjust the tax deducted for "This employment" and "Total for year" by double-clicking on those fields (enter the amount from the Trade Dispute message).

You can now file your end of year forms online.

After the product update is installed

Intuit will be releasing a product update. After the product update is installed, QuickBooks will correct this issue, which means your P14 information will be correct. If you completed the steps in the "If this affects your employee(s)" section to adjust the tax deducted, you must complete the following steps to make sure that your information is correct going forward.

How do I know which product update I have?

  1. Go back to the employee(s) P14.

  2. Remove the adjustment you made to the tax deducted for "This employment" and "Total for year", by double-clicking on those fields.




Bookmark and Share

 

Join the conversation and exchange ideas & solutions with others.

  Ask questions
  Discover answers
  Help others

QuickBooks Community

Fake QuickBooks Security Update Email
Customers have reported receiving a fake QuickBooks Security Update.

QuickBooks 2012 is NOW AVAILABLE
Learn more about the Best QuickBooks yet!

Install QuickBooks 2012
Instructions for Install and new Company File setup

Upgrading to QuickBooks 2012
If you are using an old version, watch this video for guidance

Product updates
Download recent updates

Credits still appear as credits after being applied to bills
Use a Bank Account to apply credits

Product updates
Manually download updates

Password Reset Tool
Password issues? Reset it with our new FREE tool.

Connection Diagnostic Tool
Helps troubleshoot network & multi-user errors

Customized templates
Download templates for QuickBooks

Manuals
View online manuals

Tutorials
View tutorials

VAT
VAT explained

Find a ProAdvisor
Talk 1-on-1 with an accounting professional

Tina, our QuickBooks Interactive Agent, can answer your Customer Service and Support questions 24/7.

Did this article help you?
Your Feedback
Cancel Submit